K1 Error Code

Screen Popup Content

 Explanation

Solution

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Printing process AI detects pasta phenomenon and suspends printing

Possible reasons:

1. Use color filaments to trigger by mistake

2. Printing failure

1. If you can continue to print under the wrong trigger condition or manual judgment, you can click on either the printer screen/slicing software or Creality Cloud to continue printing

2. If the printing fails, clean the printer and restart again

3. Turn off the function in the System Settings - Camera -AI function

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AI detection prompt

Key：103，A print quality problem has been detected and printing has been paused

The detection result of the first layer is abnormal, and the printing is suspended

Possible reasons:

1. The first layer of the model is blown up

2. It is triggered incorrectly

1. If you can continue to print under the wrong trigger condition or manual judgment, you can click on either the printer screen/slicing software or Creality Cloud to continue printing

2. If the printing fails, clean the printer and restart again

3. Turn off the function in the System Settings - Camera -AI function

Error

Key：104，Foreign object detected on the printing platform, printing paused

Abnormal detection of foreign matter in hot bed, suspend printing

Possible reasons:

1. The surface of the printing platform has a special pattern triggered by mistake

2. The surface of the printing platform has residual glue white triggering by mistake

3. The printing platform is triggered by placing other items

Error

Key：109，Fan feedback exception

AI detection prompt

Key：500，Printing quality problems detected by AI

Error

Key：501，Heat break fan exception

The pipe fan is abnormal

Possible reasons:

1. The cable terminal is loose;

2. During the installation, the fan is deadlock and cannot turn;

3. The fan is damaged

1. Remove the hotend cover and nozzle plate, check whether the screws fixing the heat dissipation block fall into the pipe fan, and tighten the screws fixing the heat dissipation block fan.

2. Reinsert the terminal of the pipe fan

3. Replace the pipe fan

Error

Key：502，Mainboard fan exception

The mainboard fan is abnormal.

Possible reasons:

1. The cable terminal is loose

2. During the installation, the fan is deadlock and cannot turn

3. The fan is damaged

AI detection prompt

Key：504，Current file does not support flow detection

AI detection prompt

Key：505，AI LiDAR anomaly

1. Check cable connections to the lidar

2. Replace the Lidar

AI detection prompt

Key：506，AI LiDAR calibration failure

AI detection prompt

Key：507，AI LiDAR alignment failure

Error

Key：508，Current storage space usage has reached %s, please clean up in time

Error

Key：2000，Unknown exception

Error

Key：2001，Unknown exception

1. The register status of the E-axis driver IC cannot be read, and a timeout occurred

2. The communication wire between the mainboard and the hotend is in poor contact or interfered with, resulting in time-out of the hotend MCU communication

1. Reissue the hotend plate.

2. Reissue the hotend cable.

The slicing distance is negative or greater than the entire moving length

Possible reasons:

1. The problem of printing file, either without using official slicing software, or choosing the wrong model

2. System error

1. Check whether the official slicing software is used; whether the third-party slicing software configuration is officially provided; whether the official slicing software is selected for the right model

2. Restart the printer and then print again

1. Unplug the hotend terminal

2. Replace the hotend connection cable

3. Re-startup

Error

Key：2111，Unknown exception

1. For slicing problems, please use the official slicing software or contact the official website to use the third-party slicing software configuration file provided by the official website.

2. For key2507 problems, stop printing and heat the nozzle. If the error ket2507 is reported, refer to the 2507 error troubleshooting.

Error

Key：2503，Unknown exception

Error

Key：2504，Unknown exception

Error

Key：2505，Unknown exception

Motor driver chip TMC exception

Possible reasons:

Overheating: Mainboard fan exception, low voltage: Printing speed too fast

Error

Key：2506，Unknown exception

Communication exception

Possible reasons:

Common problems: 1. hotend wire problem

Error

Key：2509，Unknown exception

Error

Key：2510，Unknown exception

Error

Key：2511，Unknown exception

When no printing, the nozzle communication is abnormal, and the hotend wire on the mainboard is not plugged in properly

Possible reasons:

Check the terminal contact problem on the mainboard

The reading of the pressure sensor timeout, that is, it takes 11ms to read HX711, but the actual HX711 is still not ready after more than 25ms.

Possible reasons:

Z-axis sensor chip is abnormal

Error

Key：2521，Leveling Sensor Chip Anomaly or Sensor Damage

The pressure data reading is a fixed value, such as -1

Possible reasons:

Z-axis sensor chip is abnormal or the sensor is damaged

Error

Key：2522，Level Sensor Data Transmission Anomaly

The pressure sensor cannot detect, that is, the collected pressure data does not change before and after placing a heavy object on the hot bed

Possible reasons:

Z-axis sensor chip is abnormal or the sensor is damaged

Error

Key：2523，Level Sensor Data Transmission Anomaly

During measurement, the serial port packet is lost, or the Z-axis is stuck and time out, resulting in loss of pressure data.

Possible reasons:

Z-axis sensor data transmission is abnormal

Error

Key：2524， Leveling sensor chip abnormality, sensor damage or environmental impact.

When the machine is stationary, the noise of the collected pressure data is too large

Possible reasons:

Z-axis sensor chip is abnormal, the sensor is damaged or affected by the environment

Error

Key：2526，Z-axis movement not smooth or lead screw rotation not smooth

The Z-axis motor lost steps during the leveling process, and after slowing down and retesting, it still lost steps

Possible reasons:

The Z-axis does not move smoothly, or the screw does not rotate smoothly

Error

Key：2527，Level Sensor Data Transmission Anomaly

During measurement, after triggering, the serial port packet loss causes incomplete motor step data received

Possible reasons:

Z-axis sensor data transmission is abnormal

Error

Key：2529，Leveling sensor chip abnormality, sensor damage or environmental impact.

G28 When the Z axis homing, the number of measurements exceeds the limit (maximum 20 times)

Possible reasons:

Z axis sensor chip is abnormal, the sensor is damaged or affected by the environment

Error

Key：2532，Abnormal wiring connection or poor contact

The synchronization wire between the two MCUs is not working properly (disconnected state)

Possible reasons:

Abnormal wiring connection or poor contact

Error

Key：2533，Parameter anomaly, please re-leve

CHECK_BED_MESH AUTO_G29=0, that is, leveling is not allowed, but the hot bed does not match the leveling data

Possible reasons:

Parameter exception

Communication with the main MCU exception

Possible reasons:

Communication with the lower computer is lost, and the upper computer has not received data for more than 5 seconds

Error

Key：2564，The nozzle is not heating as expected

The hotend does not heat up as expected

Possible reasons:

The hotend heating has turned on, but the temperature does not rise

Error

Key：2565，The heat bed is not heating as expected 

The hot bed does not heat up as expected

Possible reasons:

The hot bed heating has turned on, but the temperature does not rise